Battery care for electronic toys
Installing, charging, storing and disposing of toy batteries safely.
Many of our most-loved toys — dancing octopuses, musical toys, interactive pets — run on batteries. A little care keeps them running longer and your children safe.
Installing batteries
- Use only the battery type and size recommended on the packaging.
- Insert batteries with the correct +/- polarity.
- Never mix old and new batteries, or different battery types, in the same toy.
During use
- If a toy slows down, dims or behaves oddly, replace all batteries at once.
- Rechargeable batteries should be charged under adult supervision and removed from the toy before charging where the design allows.
- Stop using the toy if the battery compartment is damaged or will not close securely.
Storage
- Remove batteries if the toy will not be used for a long time — leaking batteries damage the toy.
- Store batteries in a cool, dry place, away from metal objects.
Keep batteries away from small children
Button-cell and small batteries are a severe ingestion hazard. Keep all batteries — new and used — away from children under 3, and ensure battery compartment screws are always fastened.
Disposal
Do not throw batteries in household trash, fire or water. Dispose of used batteries at a proper battery collection point where available.
A toy that will not switch on with fresh, correctly-installed batteries may be defective — start a return at our return portal within 3 days of delivery with a video showing the issue.
Q: Which batteries should I use in my toy?
Only the exact type and size recommended on the packaging, inserted with correct polarity. Never mix old and new batteries.
Q: Should I remove batteries when the toy is not in use?
Yes — if the toy will sit unused for a long time, remove the batteries to prevent leaking, which can permanently damage the toy.
Q: My toy is not working even with new batteries. What now?
Double-check polarity and that all batteries are fresh and identical. If it still will not work, it may be defective — start a return at our return portal within 3 days of delivery with a video of the issue.